11 Best Communication Skills for Your Resume (With Examples)

Are you properly conveying communication skills in your resume?

When it comes to employment skills, few are more important than the ability to effectively communicate with others. No matter your profession, chances are that you'll need some level of communication skill to interact with co-workers, managers, subordinates, and customers. As a result, employers who are evaluating potential hires always want to see evidence of communication skills in a resume.

But which communication skills should you include in your resume to make the best possible impression on employers?

In this post, we'll explain why you need to highlight these skills in your resume, examine 11 of the top communication skills, and offer tips to help you demonstrate those abilities. We'll also provide examples that show you how to include this critical information.

Why should you include communication skills in your resume?

While your hard skills - specific, measurable, job-related abilities - typically form the core of any job description's required qualifications, soft skills cannot be overlooked in your resume. In fact, those interpersonal abilities can play a significant role in any hiring decision that involves two otherwise equally competent candidates. If you're competing for a job against someone with equivalent technical capabilities and experience, that difference in soft skills may determine who gets hired.

When you include communication skills in your resume, you're letting an employer know that you have interpersonal abilities that can make you a valuable member of their team. That's an important consideration for any employer, of course. Companies want new hires who can do more than just fulfill their duties; they want team players who fit well within their organization.

Types of communication skills

It's important to understand what we mean when we talk about communication skills. For our purposes, we can categorize these skills into three distinct types:

Verbal skills. These communication skills include everything from conveying information or persuading others to public speaking and dealing with customer complaints.

Written skills. Many jobs require the ability to write in a concise and informative manner. These skills can include everything from informal emails to professional briefs, client presentations, and detailed reports for superiors.

Interpersonal skills. The third type of communication skill involves all those abilities that you use to interact with others. They can include things like empathy, active listening, and conflict resolution.

What are the top 11 communication skills employers want to see?

Below are 11 of the top communication skills for resumes. As you might expect, there are many others that you might want to consider as well. However, these 11 skills are among the most sought-after that employers are looking for in job candidates.

1. Active listening

Active listening is a prized communication skill. This ability goes well beyond simply hearing what others say, and instead involves the ability to actively understand their message. People with these skills can connect with others, build trust, and participate in collaborative problem-solving efforts.

Active listening includes a host of other skills, including the ability to ask probing questions, provide nonverbal and verbal cues that show that you're paying attention, and paraphrase what you're hearing to confirm your understanding of the message.

2. Empathy

Empathy is a vital interpersonal trait and one of the most important leadership communication skills. People with empathy tend to be more curious and open-minded, have a keener sense of self-awareness, and are less likely to be hostage to their own natural biases and preconceptions. They value other people's perspectives and are willing to entertain ideas that challenge their beliefs.

3. Conflict management and resolution

Conflict is an inevitable feature of human interaction - including in the workplace. If you have excellent conflict resolution skills, it's important to highlight them in your resume. Employers will be interested in knowing that you're capable of resolving interpersonal conflict in your work setting, since that can have a direct and positive impact on productivity and workplace harmony.

4. Presentation skills

There are many jobs that require the ability to make presentations to superiors, customers, shareholders, or even coworkers. Good presentation skills enable you to compellingly convey information to others, persuade them to consider your point of view, or simply keep your target audience apprised of relevant developments.

5. Writing skills

Effective writing skills are important in virtually every industry and a wide variety of roles. Obviously, many jobs will require simple writing tasks like composing emails, but there are a whole host of other writing abilities that employers may be looking for. These can include everything from legal briefs or technical writing to advertising copy, marketing presentations, contract creation, and more. Depending on the job you're seeking, including these important communication skills in your resume could be vital.

6. Team building

The ability to build and work with teams is another important leadership communication skill for your resume. Whether you're interested in a managerial or executive role, this skill set is something that you'll need to succeed in that leadership position. Effective team builders know how to work with others to solve problems, are skilled in delegating work to competent subordinates, and know how to help team members reach their full potential.

7. Motivation

Employers also appreciate candidates who possess useful motivational skills. While the ability to set goals, maintain a positive attitude, and rally others to achieve a shared objective is essential for leadership, it can also be an invaluable skill for anyone who works in a collaborative setting. By including these communication skills in your resume, you can ensure that employers recognize your ability to inspire others and drive productivity in the workplace.

8. Openness to feedback

Hiring managers also want to see that you're capable of receiving feedback, whether it's constructive criticism or praise. These skills reflect a commitment to teamwork and continual improvement, both of which are highly prized by today's employers. It's a bonus if you're also adept at providing feedback to others. That desire to develop as an employee and help others to reach their full potential can make you an attractive candidate for many jobs.

9. Honesty

You might not think of honesty as a communication skill, but it is. Whether you're an entry-level worker or a manager, it's important for others to know that they can trust your words. Of course, honesty encompasses more than just being truthful. It also includes character traits like trustworthiness, responsibility, accountability, and reliability. Honest people are seen as authentic and confident, traits that all good leaders possess.

10. Emotional intelligence

As the workplace has grown more complex in recent years, hiring managers have placed greater emphasis on employees' emotional intelligence. That's a fancy term that simply describes your ability to manage your own emotions, understand your own interactions with others, and use that knowledge and insight to control stress, relate to others, communicate in a clear and effective way, and manage conflict.

People with high emotional intelligence often excel at interpersonal relations in the workplace and tend to be competent leaders. Their ability to recognize their own emotions and the feelings of others around them can help them to make more informed decisions. Including examples of your use of emotional intelligence can help to highlight those critical interpersonal communication skills in your resume.

11. Negotiating

Negotiation skills are also highly prized in most industries, so make sure that you highlight these abilities in your resume too. Successful negotiators are adept at problem-solving, persuasive communication, and conflict resolution - skills that are useful in nearly every industry. Include an achievement in your professional experience section that highlights your negotiation skills, demonstrating how those abilities provided measurable value to a previous employer.

Tips you can use to highlight these skills in your resume

Of course, being familiar with these different communication skills is just the first step. You also need to know how to highlight them in your resume. The following tips can help you with that process.

Match your skills to keywords in the job posting

Always make sure that you review the job posting to identify specific communication-related skills that are listed as job requirements. Wherever possible, use those exact terms in your resume as you describe various communication skills that you've used in previous jobs. That will help to ensure that your resume is found by an applicant tracking system when an employer conducts a search.

Focus on measurable achievements

Don't just say that you have certain communication skills. Show that you have them by including them as achievements in your resume summary or professional experience section. Make sure that you describe how you used those skills to produce measurable value for your employer. Use real numbers to help the reader understand the type of value you can provide as a potential hire.

Always be brief and to the point

Brevity is important, since hiring managers often sift through dozens or even hundreds of resumes. Make sure that you highlight communication skills and other abilities as concisely as possible to optimize space in your resume. Remember also that your writing skills will be on full display as you create the resume, so you probably won't need to spend much time boasting about them.

Communication skills: resume examples you can use

As we noted, there are several ways that you can highlight communication skills in your resume. You can include mention of them in your resume summary, list several within your core competencies section, and highlight examples of their use in your professional experience section. Below are some examples to show you how this is done.

Communication skills in your resume summary

Detail-oriented Office Manager with 10 years of experience managing office operations and interdepartmental communications. Managed 21-person team responsible for accounts totaling $123 million a year. Researched, drafted, and implemented interoffice communication changes that reduced waste by 22%, expedited internal processing and increased departmental revenue by 19% in the first year.

Communication skills in your skills section

Including these communication skills in your core competencies, or skills, section is a simple matter. Pick the skills that most closely align with the job requirements, and list them in bullet point form alongside other key soft skills and your technical proficiencies. For example:

Copywriting
Email management
Media communications
Presentations
Team building
Training management
Office management
Organization
Time management
Scheduling
Decision-making
Leadership

Communication skills in your work experience section

When it comes to including your communication skills in a work experience section, you again need to focus on notable achievements. Use real numbers that demonstrate value and create several bullet point accomplishment examples for each job listing in this section. You only need to include a couple of examples of how you used your communication skills, of course, since you'll likely also want to highlight other core job-related skills too. Here are some examples that show how to do this:

Reorganized office information flow to speed up client onboarding and account management, resulting in growth of 12% in client acquisition and an increase of 40% in retention
Created an innovative training program for new office transfers, focused on new skills and employee growth. Program resulted in 60% drop in employee attrition, contributing to a 13% increase in revenues in the first quarter of implementation
Negotiated resolution to client conflict that saved a $2 million project contract and led to a 30% expansion in business with the customer over the next two years

Achieve job search success by including communication skills in your resume

Much of your resume will be devoted to highlighting your job-related skills and experiences, but that's no reason to neglect these important soft skills. Conveying effective communication skills in your resume can be a terrific way to demonstrate that you're the best candidate for any job, and may be just what you need to differentiate yourself from your competition!

Are you still not sure if you've properly included your communication skills in your resume? Get a free resume review from our team of experts today!